FAQs

• How do I join the loyalty program? +
  Create an account on lagirlusa.com to automatically enroll in PRO.Points. Membership is free.
• How do I earn points? +
  Points are earned with every eligible purchase. Additional points may be available through limited-time offers and activities.
• How do I redeem my rewards points? +
  Log into your account, view your rewards under "My Rewards," and click your available reward to include at checkout.
• How do I check my points balance or tier status? +
  After logging into your account, navigate to the "My Rewards" section to view your current points and membership tier.
• Do my rewards points expire? +
  Yes. Points expire 12 months from the date they are issued.
• Can I use my rewards points with other discounts or promotions? +
  Rewards cannot be combined with promotional codes, sitewide sales, or bundled offers.
• Do I get a birthday reward? +
  Yes. A birthday reward is offered based on your current tier. Ensure your birth date is saved in your account profile to qualify.
• How long does it take for points to appear in my account? +
  Points are typically credited within 12-24 hours of purchase. Points from other activities may take longer to process.
• How much do I have to spend to maintain or upgrade my tier? +
  Your tier status is based on your total spend over a 12-month period. Please see our tier breakdown section: From Starter to PRO for more information.
• How does the referral program work? +
  Refer friends through your unique referral link. They receive a discount on their first purchase; you earn rewards after their purchase is complete.

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